Customer service agent
Ensil Inc based in Markham, ON is inviting applications from suitable candidates for the position of Customer service agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work during the day shift.
Employer Name: Ensil Inc
Position: Customer service agent
No. of vacancies: 2
Salary: $45,000 to $50,000 annually for 44 hours per 44 hours per week
Employment type: Permanent employment, Full time
Location: Markham, ON
Job Description
- The candidate will be expected to access and process data.
- The candidate will be expected to respond to customer inquiries and provide information.
- The candidate will be expected to set up billing for services.
- The candidate must make arrangements for refunds and credits.
- The candidate must explain the type and cost of services provided.
- The candidate will be expected to keep records and statistics.
- The candidate will be responsible for ordering office supplies and inventory management.
- The candidate will be responsible for receiving and logging complaints.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a Bachelor’s degree.
- The ideal candidate will have at least 5 years of experience in a related industry.
Work setting
- The candidate will be required to work in the private sector.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Database software, Word processing software, Electronic scheduler, Presentation software and Desktop publishing software
Additional information
Security and safety
- The candidate should be subjected to a thorough criminal background check.
- The candidate must have secret clearance.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate must finished the work with in the given time line.
- The candidate must be willing to walk for long periods of time.
- The candidate should be willing to work under pressure.
Benefits
- Under Long Term Benefits, the selected candidate will receive Group insurance benefits.
How to Apply
If you are interested in applying, apply through the given options.
By email