Technical support analyst – systems

13309291 Canada Inc. is located at 1 Lisson Cres, Brampton, ON L6X 5H8. The company is actively seeking applicants for the role of Technical support analyst – systems. The applicant should be a self-motivated individual with excellent interpersonal skills. The selected candidate will be expected to join and start the work at the earliest. It will be a Permanent employment or Full time job. The assigned Day, Evening, Overtime, On Call and Morning may include shift timings.

Employer Name: 13309291 Canada Inc.
Position: Technical support analyst – systems
No. of vacancies: 1
Salary: $29.00 hourly / 32 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 1 Lisson Cres, Brampton, ON L6X 5H8

Job Description

• The candidate will be responsible for responding to users who are experiencing difficulties with computer.
• The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
• The candidate will be responsible for providing advice and training to users in response to identified problems.
• The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
• The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must provide excellent customer service.
• The candidate must troubleshoot and resolve technical problems.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College/CEGEP diploma.
• The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgemental skills.
• The candidate must be well-organized.
• The candidate should be a good team player.
• The candidate must be able to multitask.
• The candidate must have excellent time management skills.
• The candidate must be honest.

Work setting

• The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.
• The candidate should be willing to relocate whether the candidate would be ready to move into a new city/different city for a job.
• The candidate must work for a consulting firm, a private company, a corporation, an industry, or in the private sector.

• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate should have an eye for details.
• The candidate should be willing to work for long hours in sitting positions.

How to Apply

To submit your application, please use the given options if you are interested in applying.

By email

hr@skillmileconsulting.com

Note

Please include the following while sending the application

• Job reference number- SKILLML-TSA
• Cover letter