Team Central Senior Advisor
The City of Toronto has released a notice of hiring eligible candidates for the post of team central senior advisor. Candidates who are eligible and willing to join this post can apply for this post. They’re appointed at this post to provide front-line support and advice to all current and former staff and appointees of the City of Toronto regarding the Employee Service Centre systems, applications, software and services through a multi-channelled support service. Registration for this post has already started and it will end soon.
Employer Name: City of Toronto
Position: Team Central Senior advisor
No. of vacancies: 2
Salary: $39.14 to $42.88 per year
Employment Type: Full-time
Location: 55 John Street, Canada
Job Description
- Applicants appointed for this post are required to research various options for resolution and provide clients with a recommended approach or approved alternative working at this post.
- They’re also required at this post to listen and probe when handling inquiries to ensure the complexity of the inquiries at this post.
- Applicants at this post are required to perform testing of system enhancements and upgrades to current platforms.
- They’re also required at this post to provide support and troubleshooting services to users and staff experiencing SAP application support problems.
- Applicants working at this post are required to advise clients on software operations, limitations and possible solutions working at this post.
- They’re appointed at this post to maintain computerized record, filing and retrieval systems.
Job requirement
- Candidates for this post must have dedicated experience in the functions of payroll, benefits or pension processing in major public or private sectors.
- They must have extensive customer service experience using various mediums like by phone or email to be eligible for this post.
- Applicants for this post must have dedicated experience with computerized workforce management systems like SAP/SuccessFactors.
- Applicants for this post must have prior proficiency in using the Microsoft Office suite including Word, PowerPoint, Excel and Outlook.
Work setting
- Applicants must have highly developed interpersonal skills, like excellent oral and written communication skills, with the ability to empathetically listen, interpret and respond to get preferred for this post.
How to apply
Candidates who are interested and eligible to join this post are required to click on the link shared below and fill out the application form. Candidates will have to make sure to share genuine information in the application form. Candidates who are most deserving of this post will get a call for interview proceedings. They’ll have to complete the interview and if they get selected they’ll get an appointment letter.