Sr. Customer Success Manager
Notification for the post of Sr. Customer Success Manager has been released by Amazon. They’re inviting all the deserving and eligible candidates to show their interest in this post. They’re required to identify, act and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Application for this post has already started and it will end soon.
Employer Name: Amazon
Position: Sr. Customer Success Manager
Salary: $151,200 per year
Employment Type: Full-time
Location: Toronto, Ontario, Canada
Also hiring: Administrative/Dispatch Associate
Hiring: Sr. Customer Success Manager
Job Description
- Candidates working in this post are appointed to analyze data and trends to identify, action and/or influence long-term to maximize the potential for your assigned portfolio of Sellers.
- They’re also appointed to lead business strategy development and design long-term account plans.
- They’re also appointed to build effective working relationships with your Sellers and be a trusted advisor and a business advocate.
- Candidates are also appointed to deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.
- They’re appointed to drive optimal programs and Customer Success Manager satisfaction.
- Candidates working in this post are appointed to work with other partner teams to assist cross-functionally in resolving Seller issues and questions quickly and with high quality.
- They’re appointed to improve team efficiency and optimize previously defined processes.
- Candidates are appointed to assist with the design of tools, standard operating procedures and processes of Seller Services.
Job requirement
- They must attain 4+ years of professional experience in Buying, Merchandising, Planning and relevant experience in Customer Success.
- Candidates must attain a bachelor’s degree or equivalent to be eligible for this post.
- They must attain demonstrated success in identifying business opportunities for clients and increasing the adoption and utilization of company products.
- Candidates must obtain excellent verbal and written communication to be eligible for this post.
- They must attain Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.
- Candidates must have experience in E-Commerce, Corporate Retail, Consulting and B2B to be eligible for this post.
- Candidates must attain superior communication and presentation skills to be eligible for this post.
Work setting
- Effective account management. Strategy development with multi-phase execution and delivery is also required to be eligible for this post.
How to apply
Candidates who are interested and eligible to join this post are required to click on the link shared below and fill out the application form. All the Information shared in the application form must be genuine. In case of any kind of wrong information, the application may get rejected.