SMOC Coordinator
Nova Scotia Power has announced the recruitment of candidates for the post of SMOC Coordinator. They’re looking for the most deserving and eligible candidates for this post. They’re required to resolve and troubleshoot issues related to AMI business processes such as daily billing exceptions. Eligible candidates can apply for this post now.
Employer Name: Nova Scotia Power
Position: SMOC Coordinator
Salary: $56,000 per year
Employment Type:Full-time
Location: Halifax, Nova Scotia, Canada
Job Description
- Candidates working in this post are required to maintain data integrity of transactional and master data across AMI software systems.
- They’re also appointed to coordinate field service work associated with meters and mesh network devices.
- Candidates are required to enhance AMI functionality by managing the deployment of new meter firmware and configurations working at this post.
- They’re required at this post to monitor and analyze reports to identify meter data and mesh network issues, opportunities, and trends working at this post.
- Candidates are also required to support stakeholders such as Customer Care, Billing Operations, and Audit Services to fulfil data requests and inquiries.
- They’re also appointed at this post to collaborate with team members to develop and operationalize new and innovative business processes.
Job requirement
- They must have post-secondary or community college education related to Business Administration, Computer Science, or Engineering Technology to be eligible for this post.
- Applicants for this post must acquire prior experience supporting meter technologies, customer information systems, and work management systems.
- They must attain the ability to prioritize and respond quickly to changing priorities in a fast-paced environment to be eligible for this post.
- Applicants must attain the ability to handle multiple priorities at one time along with proven customer service skills to get preferred for this post.
- They must acquire effective communication skills and strong interpersonal skills to be preferred for this post.
- Applicants must attain the ability to problem solve, and make decisions and/or recommendations to get preferred for this post.
Work setting
- Applicants must have advanced Excel skills, pivot tables, and data analysis, enabling efficient data management and insightful decision-making.
How to apply
We have shared a link below, all the candidates who want to join this post will just need to click on the link and fill out the application form. The best and most deserving candidates will be selected for further proceedings. Officials will shortlist and notify the selected candidates for further proceedings.