Service advisor – auto repair

M. & P. VARLEY HOLDINGS LTD. M. & P. Varley Holdings Ltd. based in Whitehorse, YT is inviting applications from suitable candidates for the position of Service advisor – auto repair who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to full time or Permanent employment. The shift timings include Day, Weekend, Flexible Hours, Early Morning and Morning

Employer Name: M. & P. VARLEY HOLDINGS LTD. M. & P. Varley Holdings Ltd.
Position: Service advisor – auto repair
No. of vacancies: 1
Salary: $21.15 hourly for 40 hours per week
Employment type: Full time, Permanent employment
Location: Whitehorse, YT

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate
  • The ideal candidate should have a minimum 7 months to 1 year of working experience in similar industry.
  • The candidate must have excellent written and verbal communication skills.
  • The candidate should have good interpersonal and judge-mental skills.
  • The candidate should be organized and flexible in nature and have the ability to adapt to change.
  • The candidate should be punctual.
  • The candidate should be dependable.
  • The candidate should be reliable.
  • The candidate should be confident.
  • The candidate should give importance to values and ethics.
  • The candidate should be customer-oriented and friendly.
  • The candidate should have excellent customer service skills.
  • The candidate should have a thorough Criminal record check.
  • The candidate should have excellent time management skills and the ability to prioritize work.
  • The candidate should have strong organizational skills with the ability to multi-task.
  • The candidate should be energetic with a positive attitude
  • The candidate should have strong problem-solving skills.
  • The candidate should have good decision making skills.
  • The candidate should have good physical and healthy state to perform all tasks quickly, effectively, and efficiently.
  • The candidate should be well-versed in automotive technology and the automotive industry.
  • The candidate will be expected to advise customers on the services that are required for routine maintenance.
  • The candidate will be expected to assist in the identification of a mechanical problem by questioning the customer or performing a visual inspection or road test.
  • The candidate will be expected to consult with customers about inspection results, recommend corrective procedures, and prepare work orders for necessary repairs.
  • The candidate must write a brief description of the customer’s concern on the repair order to assist the technician in locating the problem.
  • The candidate will be required to explain to the customer the work performed and the repair order charges.
  • The candidate will be responsible for dealing with customer complaints.
  • The candidate will be required to test drive the vehicle with the customer as needed to confirm the problem or to refer the problem to a test technician.
  • The candidate must refer to the service history, inspect the vehicle, and recommend additional needed service.
  • The candidate will be expected to review repair orders to ensure that work is completed and that any additional work or authorization is noted.
  • The candidate will be required to communicate with customers in order to provide them with updates on the status of their vehicles, including details about any additional work that may be required or parts that must be ordered.
  • The candidate will be responsible for reviewing customer warranties to ensure they are still valid, updating them as needed, and dealing with any claims that may arise.
  • The candidate will be responsible for scheduling routine maintenance such as oil changes, tyre rotations, and fluid top-offs, as well as unscheduled repairs.
  • The candidate will be required to calculate and provide an estimate of these expenses for resolving the problem to the customer.
  • The candidate will be expected to respond to all customer concerns and issues in a timely and professional manner.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate should have an eye for details.
  • The candidate should be required to perform repetitive tasks on frequent basis.
  • The candidate must estimate the time required for each service based on the type of service being performed and the needs of the customer.
  • The candidate must have excellent listening skills
  • The ideal candidate will have strong writing and math skills.

Benefits

  • Under Health Benefits, the selected candidates would get Health care plan, Dental plan and Vision care benefits

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

In person

18 CHILKOOT WAY
WHITEHORSE, YT
Y1A 6T5 Between 09:00 AM and 06:00 AM

 

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