Information technology (IT) support technician
GlobeStar Systems Inc. based in North York, ON is inviting applications from suitable candidates for the position of Information technology (IT) support technician who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The position of Information technology (IT) support technician has been approved by the LMIA (Labour Market Impact Assessment).
Employer Name: GlobeStar Systems Inc.
Position: Information technology (IT) support technician
No. of vacancies: 1
Salary: $65,000 annually / 37.5 hours per week
Employment type: Permanent employment, Full time
Location: North York, ON
Also hiring: Painter
Hiring: Information technology (IT) support technician
Job Description
- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Candidate having experience is an asset.
- The candidate must have no supervisory responsibilities.
- The candidate should be accurate.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate must be capable of acting on their own initiative.
- The candidate should have good judgemental skills.
- The candidate must be well-organized.
- The candidate should be a good team player.
- The candidate must be able to multitask.
- The candidate must have excellent time management skills.
- The candidate must be honest.
Work setting
- The candidate must work for a private company, corporation, or industry.
Experience and specialization
Computer and technology knowledge
- The candidate must be knowledgeable about Android,ย Information Technology Infrastructure Library (ITIL), iOS,ย MAC,ย Networking hardware, Networking security,ย Intranet,ย Internet,ย Desktop applications,ย File management software, Word processing software,ย Communication software, Database software,ย Software development,ย MS Active Directory, MS Office,ย MS Windows,ย SharePoint,ย Spreadsheet and Wireless networks.
Additional information
Transportation/travel information
- The candidate has access to public transportation.
Work conditions and physical capabilities
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be willing to work under pressure.
- The candidate must finished the work with in the given time line.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate must perform manual dexterity tasks.
- The candidate should have an eye for details.
- The candidate must be able to distinguish between colours.
- The candidate must be able to recognise similarities and differences between sounds.
- The candidate must be willing to work long hours in sitting, standing, and walking positions.
- The candidate must be willing to work in a standing position for extended periods of time.
- The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
Benefits
- Health, Financial and Other benefits will be provided to the selected candidate.
- Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Paramedical services coverage.
- Under Financial benefits, the selected candidate will receive Life insurance and Pension plan.
- In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking, Team building opportunities and Parking facilities.
How to Apply
If you are interested in applying, apply through the given options.
By email