Hotel receptionist

Station Mont Tremblant based in 1000 ch. des Voyageurs, Mont-Tremblant, QC J8E 1T1 is inviting applications from suitable candidates for the position of Hotel receptionist who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Seasonal employment or Part time leading to full time job. The shift timings include Day, Evening, Night, Weekend, Overtime, Flexible Hours, Early Morning and Morning.

Employer Name: Station Mont Tremblant
Position: Hotel receptionist
No. of vacancies: 4
Salary: $20.03 hourly for 20 to 40 hours per week
Employment type: Seasonal employment, Part time leading to full time
Location: 1000 ch. des Voyageurs, Mont-Tremblant, QC J8E 1T1

Job Description

  • The candidate will be responsible for registering guests and assigning rooms.
  • The candidate will be expected to process group arrivals and departures.
  • The candidate will be responsible for accepting, cancelling, and changing room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be expected to provide general information about local points of interest.
  • The candidate will be expected to investigate and resolve complaints and claims.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate must balance cash and complete balance sheets, cash reports, and related forms.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate will be required to perform clerical duties (i.e. faxing, filing, photocopying).
  • The candidate will be expected to answer the phone and relay calls and messages.
  • The candidate will be in charge of assisting clients/guests with special needs.
  • The candidate must be able to handle wake-up calls.
  • The candidate will be responsible for providing excellent customer service.

Job Requirements

  • The ideal candidate will be bilingual.
  • The candidate must have a secondary (high) school diploma or equivalent experience.
  • The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
  • The candidate should be client focused.
  • The candidate should be dependable.
  • The candidate should have excellent oral communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should have good judgemental skills.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work Setting

  • Accommodation will be provided for the candidate.
  • The candidate will be required to work in a hotel, motel, or resort.

Experience and Specialization

Computer and Technology Knowledge

  • The candidate should be familiar with database software, the central reservation system (CRS), and the Internet.

Additional Information

Work Conditions and Physical Capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work overtime if necessary.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate should be willing to work under pressure.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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