Hotel front desk clerk
Living Water Resorts based in Collingwood, ON is inviting applications from suitable candidates for the position of Hotel front desk clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The open positions pertain to the Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Early Morning and Morning.
Employer Name: Living Water Resorts
Position: Hotel front desk clerk
No. of vacancies: 5
Salary: $17.54 hourly / 30 to 44 hours per week
Employment type: Permanent employment, Full time
Location: Collingwood, ON
Job Description
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate will be responsible for processing group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate must provide general information about points of interest in the area.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate must perform clerical duties such as filing, photocopying, and faxing.
- The candidate must answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate will be responsible for contacting customers to deliver requested wakeup calls.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- Candidate having experience is an asset.
- The candidate should be client focused.
- The candidate should be dependable.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral communication skills.
- The candidate should be organized and flexible in nature.
- The candidate should have good judgemental skills.
- The candidate should be reliable.
- The candidate should be a good team player.
Work setting
- The candidate should work in a hotel, motel, or resort with additional sports and leisure facilities framed in a natural environment that attracts visitors beyond the room.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with multi-line switchboards.
Additional information
Security and safety
- The candidate should be subjected to a thorough criminal background check.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate must be willing to work in a standing position for extended periods of time.
- The candidate should be willing to work under pressure.
Benefits
- Health and Other benefits will be provided to the selected candidate.
- Under Health benefits, the selected candidate will receive Dental plan, Health care plan and Paramedical services coverage.
- In addition to the Health benefits mentioned above, the selected candidate will receive Free parking, On-site amenities, and On-site recreation and activities.
How to Apply
To apply, please use the provided options and submit your application if you are interested.
By email
Note
Please include the following while sending the application
- Reference number- LW20241109