Hotel front desk clerk

Willow Bend Motel based in 277 Willow St., Truro, NS B2N 5A3 is inviting applications from suitable candidates for the position of Hotel front desk clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, To be determined, Early Morning and Morning.

Employer Name: Willow Bend Motel
Position: Hotel front desk clerk
No. of vacancies: 1
Salary: $15.00 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: 277 Willow St., Truro, NS B2N 5A3

Also hiring: Cleaner

Hiring: Hotel front desk clerk

Job Description

  • The candidate will be responsible for registering guests and assigning rooms.
  • The candidate will be expected to process group arrivals and departures.
  • The candidate must accept, cancel, and change room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be expected to provide general information about local points of interest.
  • The candidate will be expected to investigate and resolve complaints and claims.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate will be expected to keep track of vacancies, reservations, and room assignments.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
  • The candidate will be expected to answer the phone and relay calls and messages.
  • The candidate must assist clients/guests with special needs.
  • The candidate must be able to handle wake-up calls.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate should have excellent oral communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work setting

  • The candidate must work in a hotel, motel, or resort.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with Spreadsheets and the Internet.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate should be willing to work under pressure.

How to Apply

If you are interested in applying, apply through the given options.

By email

willowbendmoteltd@gmail.com

By mail

277 Willow St.
Truro, NS
B2N 5A3

Note

Please include the following while sending the application

  • Cover letter
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