BC Public Service situated in Burnaby, BC V3J 1N3 CA is currently looking for applications for the role of Health Services Navigator who is a self-motivated individual with excellent interpersonal skills. The selected candidate must start work promptly. The available position is for a regular or full time job.
Employer Name: BC Public Service
Position: Health Services Navigator
No. of vacancies: 2
Salary: $54,684.22 – $61,647.97 annually
Employment type: Regular, Full Time
Location: Burnaby, BC V3J 1N3 CA
Langley, BC V3A 8T1 CA
Multiple Locations, BC CA (Primary)
Also hiring: Ground Support Equipment Technician
Job Description
- The candidate will be responsible for providing health information, referral, registration support, and care escalation to patients of the 24/7/365 8-1-1 Operations Virtual Health Services.
Job Requirements
- The candidate must have secondary school graduation or equivalent.
- The candidate must have experience delivering a high standard of client service in a high volume, fast paced, rapidly changing environment.
- The candidate will be required to have experience or training in word processing, spreadsheet, and other standard computer applications.
- Preference may be given to candidates with relevant experience within a healthcare or emergency response setting.
- The candidate must have the ability to work specific types of shifts, shift patterns, or shift lengths ranging from 7–10 hours.
- The candidate must have the ability to work in a multi-sited office environment.
- The candidate must have the ability to work shifts including days, evenings, and weekends to support a 24 hour / 7 day per week contact center environment.
- The candidate will be required to work in an environment where schedules may be reviewed and adjusted annually to meet operational needs.
- The candidate must have the ability to work statutory holidays.
- The candidate must be located in British Columbia at the time of employment.
Additional information
Security and safety
- The candidate must undergo a criminal record check (CRC).
Benefit
- The candidate will have the opportunity to join a team that offers an innovative, inclusive, and rewarding workplace.
- The employer will ensure that reasonable accommodations are provided across all stages of the hiring process, including assessment and selection.
How to Apply
If you’re interested in the position, please apply using the options provided.