Guest services agent – hotel

FOUR POINTS BY SHERATON is located at 1496 Hollis St, Halifax, NS B3J 3Z1. The company is actively seeking applicants for the Guest Services Agent—Hotel role. The applicant should be self-motivated and have excellent interpersonal skills. The selected candidate will be expected to join and start work as soon as possible. It will be Permanent or a full-time job. LMIA (Labour Market Impact Assessment) has approved the Guest Services Agent—Hotel position.

Employer Name: FOUR POINTS BY SHERATON
Position: Guest services agent – hotel
No. of vacancies: 1
Salary: $16.98 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 1496 Hollis St, Halifax, NS B3J 3Z1

Also hiring: Food service supervisor

Job Description

• The candidate will be responsible for investigating complaints and claims.
• The candidate will be responsible for registering arriving guests and assigning rooms.
• The candidate will be responsible for processing group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
• The candidate must adhere to emergency and safety procedures.
• The candidate must perform clerical duties such as filing, photocopying, and faxing.
• The candidate must answer the phone and relay calls and messages.
• The candidate must assist clients/guests with special needs.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

Benefits

• Health and Financial benefits will be provided to the selected candidate.
• Under Health benefits, the selected candidate will receive a healthcare plan that covers medical and surgical expenses, as well as Paramedical services coverage, which are part of traditional health insurance or Extended Health Care (EHC) benefits and cover a variety of healthcare practitioners.
• Under Financial benefits, the selected candidate will receive Group insurance benefits provided by the employer, which extend coverage to the employee’s dependents, including spouses, children, and parents.

How to Apply

If you are interested in applying, apply through the given options.

By mail

1496 Hollis St
Halifax, NS
B3J 3Z1

In person

1496 Hollis St
Halifax, NS
B3J 3Z1
Between 08:00 a.m. and 04:00 a.m.