Guest services agent – hotel

3321702 Nova Scotia Ltd is located at 10588 Starrs Road, Arcadia, NS B5A 5J7. The company is currently looking for applications for the role of Guest services agent – hotel. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Full time job. The shift schedule encompasses shift times which include Shift, On Call and Flexible Hours. The LMIA (Labour Market Impact Assessment) has given its approval for the Guest services agent – hotel position.

Employer Name: 3321702 Nova Scotia Ltd
Position: Guest services agent – hotel
No. of vacancies: 2
Salary: $15.50 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 10588 Starrs Road, Arcadia, NS B5A 5J7

Job Description

  • The candidate will be responsible for registering arriving guests and assigning rooms.
  • The candidate must resolve complaints and claims.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
  • The candidate must answer the phone and relay calls and messages.
  • The candidate must record and balance daily transactions.
  • The candidate will be responsible for setting up and maintaining manual and computerized information filing systems.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.

On site

  • The candidate must complete work at the designated physical location, as there is no remote work option.

Benefits

  • Health, Financial and Other benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive a Health care plan that covers their medical and surgical expenses.
  • Under Financial benefits, the selected candidate will receive Gratuities and Life insurance.
  • In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, On-site amenities and Team building opportunities.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

[email protected]

Note

Please include the following while sending the application

  • Cover letter
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