Front desk hotel clerk

Wyndham Fallsview based in Niagara Falls, ON is inviting applications from suitable candidates for the position of Front desk hotel clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, On Call, Early Morning and Morning.

Employer Name: Wyndham Fallsview
Position: Front desk hotel clerk
No. of vacancies: 1
Salary: $16.55 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Niagara Falls, ON

Also hiring: Food service supervisor

Hiring: Front desk hotel clerk

Job Description

• The candidate will be responsible for registering guests and assigning rooms.
• The candidate will be expected to process group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate will be responsible for investigating and resolving complaints and claims.
• The candidate must exchange foreign currency.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate must balance cash and complete balance sheets, cash reports, and related forms.
• The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments      .
• The candidate must adhere to emergency and safety procedures.
• The candidate must perform clerical duties such as filing, photocopying, and faxing.
• The candidate must be able to answer the phone and forward messages and calls.
• The candidate must assist clients/guests with special needs.
• The candidate must be able to handle wake-up calls.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.

Work setting

• The candidate must work in a hotel, motel, or resort.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

How to Apply

If you are interested in applying, apply through the given options.

By email

fourpointsbysheratonfallsview@gmail.com

Note

Please include the following while sending the application

• References attesting experience
• Letter of recommendation