Front desk clerk, hotel

2465620 Ontario Inc based in Pembroke, ON is inviting applications from suitable candidates for the position of Front desk clerk, hotel who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Part time leading to full time job. The shift timings include Day, Evening, Weekend, Shift, Flexible Hours, Early Morning and Morning.

Employer Name: 2465620 Ontario Inc
Position: Front desk clerk, hotel
No. of vacancies: 2
Salary: $16.00 hourly / 16 to 40 hours per week
Employment type: Permanent employment, Part time leading to full time
Location: Pembroke, ON

Job Description

  • The candidate will be responsible for registering guests and assigning rooms.
  • The candidate will be expected to process group arrivals and departures.
  • The candidate must accept, cancel, and change room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be expected to provide general information about local points of interest.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate must balance cash and complete balance sheets, cash reports, and related forms.
  • The candidate will be expected to keep track of vacancies, reservations, and room assignments.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate will be expected to answer the phone and relay calls and messages.
  • The candidate must assist clients/guests with special needs.
  • The candidate must be able to handle wake-up calls.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
  • Candidate having experience is an asset.
  • The candidate should be client focused.
  • The candidate should be dependable.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should have good judgemental skills.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with multi-line switchboard, central reservation system (CRS), and opera.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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