Front desk clerk, hotel
HOLIDAY INN MISSISSAUGA TORONTO WEST situated in Mississauga, ON is currently looking for applications for the role of Front desk clerk, hotel who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The shift times for this position are Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, To be determined, Early Morning and Morning.
Employer Name: HOLIDAY INN MISSISSAUGA TORONTO WEST
Position: Front desk clerk, hotel
No. of vacancies: 2
Salary: $17.50 hourly / 30 hours per week
Employment type: Permanent employment, Full time
Location: Mississauga, ON
Job Description
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate will be responsible for processing group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must balance cash and complete balance sheets, cash reports, and related forms.
- The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate must perform clerical duties such as filing, photocopying, and faxing.
- The candidate must answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate will be responsible for contacting customers to deliver requested wakeup calls.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English or French languages.
- The candidate must have a certificate of Secondary (high) school graduation.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate should be organized and flexible in nature.
- The candidate should be a good team player.
Work setting
- The candidate must work in the hospitality industry.
- The candidate should work in a hotel, motel, or resort with additional sports and leisure facilities framed in a natural environment that attracts visitors beyond the room.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Multi-line switchboards, Database software, Computerized bookkeeping systems, Central reservation systems (CRS), Spreadsheets, and the Internet.
Additional information
Security and safety
- The candidate should be subjected to a thorough criminal background check.
Transportation/travel information
- The candidate has access to public transportation.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate must be willing to work in a standing position for extended periods of time.
How to Apply
If you are interested in applying, please utilize the provided options to submit your application.
By email