Front desk agent

Hotel Dene and Conference Centre is located at Hwy 28 & RR 423, Cold Lake, AB T9M 1P2. The company is currently looking for applications for the role of Front desk agent. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Full time job.

Employer Name: Hotel Dene and Conference Centre
Position: Front desk agent
No. of vacancies: 1
Salary: $20.00 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Hwy 28 & RR 423, Cold Lake, AB T9M 1P2

Also hiring: Cashier

Hiring: Front desk agent

Job Description

  • The candidate will be responsible for registering arriving guests and assigning rooms.
  • The candidate must resolve complaints and claims.
  • The candidate must accept, cancel, and change room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate must perform clerical duties such as filing, photocopying, and faxing.
  • The candidate must answer the phone and relay calls and messages.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • Training will be provided to the selected candidate.
  • The candidate should be client focused.
  • The candidate must have excellent oral and written communication skills.
  • The candidate must be well-organized.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Benefits

  • Health and Financial benefits will be provided to the selected candidate.
  • Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
  • Under Financial benefits, the selected candidate will receive a Registered Retirement Savings Plan (RRSP), which helps them save for retirement. This plan allows for tax-deferred growth on contributions, supporting long-term financial security.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

hotel.deneandconference@hotmail.com

By mail

Hwy 28 & RR 423
Cold Lake, AB
T9M 1P2

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