Front desk agent
FERNIE STANFORD HOTEL & RESORT is located at 100 RIVERSIDE WAY, Fernie, BC V0B 1M1. The company is currently looking for applications for the role of Front desk agent. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Full time job.
Employer Name: FERNIE STANFORD HOTEL & RESORT
Position: Front desk agent
No. of vacancies: 2
Salary: $17.50 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 100 RIVERSIDE WAY, Fernie, BC V0B 1M1
Also hiring: Office Administrator
Hiring: Front desk agent
Job Description
- The candidate will be responsible for investigating complaints and claims.
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate must resolve complaints and claims.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
- Candidate having experience is an asset.
How to Apply
Kindly use the given options to submit your application, If you are interested.
By email
By mail
100 RIVERSIDE WAY
FERNIE, BC
V0B 1M1