Front desk agent

Westover Inn situated in 300 Thomas Street, St. Marys, ON N4X 1B1 is currently looking for applications for the role of Front desk agent who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The assigned Day, Evening, Night, Weekend, Shift, Overtime, Early Morning and Morning may include shift timings.

Employer Name: Westover Inn
Position: Front desk agent
No. of vacancies: 1
Salary: $16.55 hourly / 35 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 300 Thomas Street, St. Marys, ON N4X 1B1

Job Description

  • The candidate will be responsible for registering arriving guests and assigning rooms.
  • The candidate will be responsible for processing group arrivals and departures.
  • The candidate must accept, cancel, and change room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate must provide general information about points of interest in the area.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate must balance cash and complete balance sheets, cash reports, and related forms.
  • The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate must perform clerical duties such as filing, photocopying, and faxing.
  • The candidate must answer the phone and relay calls and messages.
  • The candidate must assist clients/guests with special needs.
  • The candidate must perform light housekeeping and cleaning duties.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • Candidate having experience is an asset.

Work setting

  • The candidate should work in a hotel, motel, or resort with additional sports and leisure facilities framed in a natural environment that attracts visitors beyond the room.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with Word processing software, Database software, and Spreadsheets.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate should be willing to work under pressure.

How to Apply

To apply, please use the provided options and submit your application if you are interested.

By email

[email protected]

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