Front desk agent

Holloway Lodging Limited Partnership based in 4503 50th Ave South, Fort Nelson, BC V0C 1R0 is inviting applications from suitable candidates for the position of Front desk agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift, Overtime, On Call, Early Morning and Morning.

Employer Name: Holloway Lodging Limited Partnership
Position: Front desk agent
No. of vacancies: 1
Salary: $17.00 hourly for 32 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 4503 50th Ave South, Fort Nelson, BC V0C 1R0

Job Description

  • The candidate will be responsible for registering guests and assigning rooms.
  • The candidate will be expected to process group arrivals and departures.
  • The candidate must accept, cancel, and change room reservations.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be expected to provide general information about local points of interest.
  • The candidate will be expected to investigate and resolve complaints and claims.
  • The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
  • The candidate must balance cash and complete balance sheets, cash reports, and related forms.
  • The candidate will be expected to keep track of vacancies, reservations, and room assignments.
  • The candidate must adhere to emergency and safety procedures.
  • The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
  • The candidate will be expected to answer the phone and relay calls and messages.
  • The candidate must assist clients/guests with special needs.
  • The candidate must be able to handle wake-up calls.
  • The candidate must perform light housekeeping and cleaning duties.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate should be client focused.
  • The candidate should be dependable.
  • The candidate should have effective interpersonal skills.
  • The candidate should have excellent oral and written communication skills.
  • The candidate should have good judgemental skills.
  • The candidate must be well-organized.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work setting

  • The candidate will be required to work in the hospitality industry, such as a hotel, motel, or resort.
  • The candidate must be willing to work in a rural area.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate should be willing to work under pressure.

Benefits

  • Health and Long term benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive Dental plan, Health care plan, Paramedical services coverage and Vision care benefits.
  • Under Long Term Benefits, the selected candidate will receive Group insurance benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

By mail

4503 50th Ave South
Fort Nelson, BC
V0C 1R0

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