Customer service representative – call centre
Amani Ventures is located at Abbotsford, BC. The company is currently looking for applications for the role of Customer service representative – call centre. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Full time job. The shift schedule encompasses shift times which include Day, Evening, Night, Weekend, Shift, Overtime, On Call, Early Morning and Morning.
Employer Name: Amani Ventures
Position: Customer service representative – call centre
No. of vacancies: 1
Salary: $23.00 hourly / 35 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Abbotsford, BC
Also hiring: Nanny
Hiring: Customer service representative – call centre
Job Description
- The candidate will be responsible for advising clients on advertising and sales promotion strategies.
- The candidate must respond to both written and oral inquiries.
- The candidate will be responsible for addressing customer complaints or concerns.
- The candidate will be responsible for answering to inquiries and providing information to customers.
- The candidate must make arrangements for refunds and credits.
- The candidate must explain the type and cost of services provided.
- The candidate must issue receipts and other forms.
- The candidate must perform general office duties.
- The candidate will be responsible for receiving and logging complaints.
- The candidate will be responsible for selling merchandise.
- The candidate must explain procedures, risks, and benefits to clients.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- Candidate having experience is an asset.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate should be organized and flexible in nature.
- The candidate should be a good team player.
- The candidate must be able to multitask.
Additional information
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be willing to work overtime if necessary.
- The candidate must finished the work with in the given time line.
- The candidate should be willing to work under pressure.
How to Apply
If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.
By email