Customer Service Representative
BMO has revealed a notification in which they’re inviting candidates for the post of Customer Service Representative. Giving their excellent effort, candidates must acquire a clear comprehension of their tasks and responsibilities. They will deliver exceptional service to BMO customers and prospects. They will identify customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. They will work collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Employer Name: BMO
Position: Customer Service Representative
Salary: $18.27 hourly
Employment Type: Part time
Location: Edmonton, AB T5T 4W4, Canada
Job description
- Candidates will identify customer needs and initiates referrals to BMO colleagues.
- They are accountable for handling transactions and supporting customers who walk into the branch.
- They will welcome customers warmly and meets their banking service and transactional needs with seamless execution.
Job requirement
- Candidates need to have high-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- They should possess confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- They must have highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Work setting
- Candidates must have the ability to offer advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- They should possess the capability to review customer profiles.
- They need to contribute to meeting branch business results and the customer experience.
Benefits
- The candidate will experience flexible work arrangements, ensuring a work-life balance.
- They will also benefit from 24/7 access to employee and family assistance programs,
- They will obtain a defined benefit pension plan, maternity and parental leave top-up benefits, including for adoptive parents,
How to apply
If you have a genuine interest and eligibility for the Customer Service Representative position, please click the provided link below and complete your registration swiftly, ensuring that you include accurate information.
