Customer Service Representative
BMO has released a notification in which they’re inviting candidates for the post of Customer Service Representative. They are responsible for Identifying customer needs and providing advice and guidance regarding financial solutions that are in the best interests of customers. They have to welcome customers warmly and meet their banking service and transactional needs with seamless execution.
Employer Name: BMO
Position: Customer Service Representative
Salary: $40,064 yearly
Employment Type: Part time
Location: Abbotsford
Job description
- Candidates identify customer needs and initiate referrals to BMO colleagues.
- They will support customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- They will offer advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- They will review customer profiles and engage customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Job requirement
- Candidates must have high-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- They must have confidence and experience in the use of social media, tablets, smart phones, online tools, and applications.
- They should possess highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- They should project a professional presence.
- They must possess basic knowledge of specialized sales and business banking solutions to refer to specialists.
Work setting
- Candidates must have a passionate commitment to helping customers.
- They must focus on delivering a personal experience to customers.
- They must be resourceful self-starters with courage and confidence to approach customers.
- They have to be ready to collaborate and work in different capacities as part of a team.
- They must have essential strong interpersonal skills, including the ability to build rapport and connections with customers.
- They must have the capability for listening, solving problems, and responding flexibly and creatively to new challenges.
Benefits
- Candidates will gain valuable experience, and broaden your skill set.
How to apply
Candidates who are qualified for the post of Customer Service Representative are requested to add their precise information in registration. Candidates should apply through the link which is given below. Make sure that candidates must add relevant details otherwise the registration will be cancelled.