Customer Service Manager
Walmart has announced a notification in which they’re calling candidates for the post of Customer Service Manager. The candidates should comprehend their duties and the level of accountability, and strive to perform excellently. They are accountable for maintaining compliance for company programs and operational standards. They monitor all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers. Read the full information regarding the post.
Employer Name: Walmart
Position: Customer Service Manager
Salary: $16.09 hourly
Employment Type: Regular/Permanent
Location: Woodbridge, Canada
Also hiring: Production labourer – food processing
Hiring: Customer Service Manager
Job description
- Candidates will make sure safe work processes and emergency procedures are followed, that is safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
- They will hold the customer and Associate concerns and provide guidance as required.
Job requirement
- They must have the ability to furnish training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
- They must have the ability to oversee purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
Work setting
- Candidates must certify all EAS systems are functioning to standard, that is Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
- They need to prepare registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
Benefits
- Candidates will acquire Health care and Dental.
- Additionally, they will get Paid Vacation.
- They will gain Advanced ED.
- They will also obtain Store Discount.
- They will possess EQ Health.
- They will benifit Special discount days.
How to apply
Candidates interested in the Customer Service Manager position and meeting the eligibility criteria are requested to provide accurate information during the registration process. Utilizing the provided link for application is mandatory. It’s crucial to ensure the accuracy of the information, as failure to do so will lead to the cancellation of your registration.