Customer Service learning specialist
Notification for the post of customer service learning specialist has been released by Air Canada. They’re inviting all the deserving and eligible candidates to show their interest in this post. They’re required to conduct training, coaching and facilitation for front-line employees and managers in the Corporate Customer Service Training Branch. Application for this post has already started and it will end soon.
Employer Name: Air Canada
Position: Customer service learning specialist
Salary: $55,000 to $66,000 per year
Employment Type: Full-time
Location: Vancouver, British Columbia, Canada
Job description
- Candidates working in this post are appointed to provide coaching and operational support to front-line employees.
- They’re required at this post to evaluate or coach trainee performance at this post.
- Applicants at this post are required to provide timely feedback or coaching to participants working at this post
They’re also appointed at this post to prepare reports on training activities working at this post. - Candidates who applied for this post are required to support scheduled training activities, training events and other training-related activities working at this post.
- Candidates required at this post are appointed to complete existing training material for example pre and post-training documentation working at this post.
Job requirement
- Applicants must have completed a high school degree and attained prior knowledge of adult learning methodologies to be eligible for this post.
- Candidates must be self-starters with excellent time management skills to be preferred for this post.
- Applicants must be able to maintain high regard for safety and attain excellent written and verbal communication skills to be eligible for this post.
- Applicants must have strong interpersonal skills and must be proficient in Airport Process for Customer Service to be preferred for this post.
- Candidates must have excellent attendance, punctuality, and performance records working at this post.
- Candidates must be proficient in MS Windows, Word, Excel, PowerPoint, Teams, and SharePoint to be considered as an asset for this post.
Work setting
- They’re also required at this post to liaise with Training Delivery Managers and other members of the Customer Service Training team working at this post.
How to apply
All the candidates who are willing to apply will just click on the link shared below and fill out the application form. Information shared in the application form must be genuine and verified otherwise the registration may get cancelled.