Customer service clerk

Gemtron Canada Corporation based in 125 Albert Street, Midland, ON L4R 4L3 is inviting applications from suitable candidates for the position of Customer service clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work during the day shift.

Employer Name: Gemtron Canada Corporation
Position: Customer service clerk
No. of vacancies: 1
Salary: $40,000 to $45,000 annually (to be negotiated) 40 hours per week
Employment type: Permanent employment, Full time
Location: 125 Albert Street, Midland, ON L4R 4L3

Job Description

• The candidate will be expected to access and process data.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate will be expected to set up billing for services.
• The candidate must make arrangements for refunds and credits.
• The candidate must explain the type and cost of services provided.
• The candidate will be expected to keep records and statistics.
• The candidate will be expected to order office supplies and keep inventory.
• The candidate will be expected to carry out general office duties.
• The candidate will be responsible for receiving and logging complaints.
• The candidate must provide exceptional customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate or diploma from a College, CEGEP, or other non-university programme lasting 3 months to less than 1 year, or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be punctual.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate should have excellent oral and written communication skills.
• The candidate should be organised and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate must be willing to work in a rural area.
• The candidate will be required to work in the Business sector.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with the Internet, MS Excel, MS Outlook, MS Windows, MS Word and SAP (FI/CO / HR / MM / OT SD).

Additional information

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate must finished the work with in the given time line.

Benefits

• Health, Financial, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
• Under Financial benefits, the selected candidate will receive Bonus.
• Under Long Term Benefits, the selected candidate will receive Group insurance benefits, Life insurance, Other benefits, Pension plan, and Registered Retirement Savings Plan (RRSP).
• In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Team building opportunities, Travel insurance and Wellness program.

How to Apply

If you are interested in applying, apply through the given options.

By email

rbarron@sswtechnologies.com

By fax

705-526-0688

Note

Please include the following while sending the application

• Cover letter