Customer service clerk

Price Group, situated in Mississauga, ON L4W 5J1, is seeking applications for the position of Customer Service Clerk who is enthusiastic and possesses excellent interpersonal skills. The successful candidate for this position is expected to start work as quickly as possible. The role being offered is a Term, contract, or Full-time job. The shift timings for this position include the Day and Morning.

Employer Name: Price Group
Position: Customer service clerk
No. of vacancies: 1
Salary: $18.00 hourly / 30 to 35 hours per week
Employment type: Term or contract, Full time
Location: Mississauga, ON L4W 5J1

Also hiring: Detailer, auto

Job Description

  • The candidate will be responsible for producing informational materials to increase awareness of the available services.
  • The candidate will be responsible for advising clients on advertising and sales promotion strategies.
  • The candidate must answer both written and oral inquiries.
  • The candidate must assist in preparing brochures, reports, newsletters, and other materials.
  • The candidate must coordinate special publicity events and promotions.
  • The candidate must gather, research, and prepare communication materials.
  • The candidate must prepare and/or deliver educational, publicity, and information programs, materials, and sessions.
  • The candidate will be responsible for answering inquiries and providing information to customers.
  • The candidate must make arrangements for refunds and credits.
  • The candidate must explain the type and cost of services provided.
  • The candidate must issue receipts and other forms.
  • The candidate must maintain records and statistics.
  • To provide meaningful information and services, the candidate must obtain and examine all relevant information, including client feedback, inquiries, and complaints.
  • The candidate must order office supplies and keep inventory.
  • The candidate must perform general office duties.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate must receive credit and employment applications.
  • The candidate will be responsible for selling merchandise.
  • The candidate must explain procedures, risks, and benefits to clients.
  • The candidate must maintain and manage the digital database.
  • The candidate will be responsible for writing and editing press releases.
  • The candidate will be responsible for answering client inquiries and providing information.
  • The candidate must consult with clients after the sale to provide ongoing support.

Job Requirements

  • The candidate should be fluent in the English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client-focused.
  • The candidate should have efficient interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate should be organized and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be capable of acting on their initiative.
  • The candidate should have good judgmental skills.
  • The candidate must be able to multitask.
  • The candidate should be dependable.
  • The candidate must be honest.
  • The candidate must be a quick learner.

Additional information

Security and safety

  • The candidate should be subjected to a thorough criminal background check.

Transportation/travel information

  • The candidate has access to public transportation.

Work conditions and physical capabilities

  • The candidate should have an eye for detail.
  • The candidate should be able to work in a fast-paced, busy environment.
  • The candidate must finish the work within the given timeline.
  • The candidate should be willing to work under pressure.
  • The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
  • The candidate should be required to perform repetitive tasks frequently.

How to Apply

If you want to apply, please submit your application through the provided channels or options.

By email

[email protected]

Note

Please include the following while sending the application

  • References attesting experience
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