Customer service clerk

PolyJohn Canada based in 199 Forest Plain Rd, Orillia, ON L3V 6H1 is inviting applications from suitable candidates for the position of Customer service clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Term or contract or Full time job. The candidate must be available to work during the day shift and be willing to work overtime.

Employer Name: PolyJohn Canada
Position: Customer service clerk
No. of vacancies: 1
Salary: $20.00 to $22.00 hourly (To be negotiated) / 40 hours per week
Employment type: Term or contract, Full time
Location: 199 Forest Plain Rd, Orillia, ON L3V 6H1

Also hiring: Retail store supervisor

Hiring: Customer service clerk

Job Description

  • The candidate must access and process information.
  • The candidate will be responsible for responding to customer complaints or concerns.
  • The candidate will be responsible for responding to customer inquiries and providing information.
  • The candidate will be expected to arrange for billing for services.
  • The candidate must make arrangements for refunds and credits.
  • The candidate must explain the type and cost of services provided.
  • The candidate must issue receipts and other forms.
  • The candidate must maintain records and statistics.
  • The candidate must order office supplies and keep inventory.
  • The candidate must perform general office duties.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate will be expected to accept payments.
  • The candidate must be able to sell merchandise.
  • The candidate will be expected to answer clients’ inquiries and provide information.
  • The candidate must respond to written as well as oral inquiries.

Job Requirements

  • The candidate should be fluent in English or French languages.
  • The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
  • The ideal candidate will have at least 2 to 3 years of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be capable of acting on their own initiative.

Work setting

  • The candidate must work in an urban area.
  • The candidate must work in a retail/wholesale establishment/distribution centre

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with Enterprise resource planning (ERP) software, Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Additional information

Transportation/travel information

  • The candidate must have their own transportation.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be required to perform repetitive tasks on frequent basis.

How to Apply

If you are interested in applying, apply through the given options.

By email

jacky@polyjohn.ca

Note

Please include the following while sending the application

  • Cover letter
  • References attesting experience
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