Customer service assistant

Trafalgar Homes Ltd. based in 4775 Trans Canada Hwy, Duncan, BC V9L 6L3 is inviting applications from suitable candidates for the position of Customer service assistant who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate must work from 08:00 to 16:00.

Employer Name: Trafalgar Homes Ltd.
Position: Customer service assistant
No. of vacancies: 1
Salary: $52,000 annually / 40 hours per week
Employment type: Permanent employment, Full time
Location: 4775 Trans Canada Hwy, Duncan, BC V9L 6L3

Also hiring: Manager Of Housing Initiatives, Residential Assets & Business Supports 

Job Description

  • The candidate must access and process information.
  • The candidate will be expected to respond to customer complaints or concerns.
  • The candidate will be expected to answer customer inquiries and provide information.
  • The candidate will be expected to set up billing for services.
  • The candidate must explain the type and cost of services provided.
  • The candidate will be expected to keep records and statistics.
  • The candidate must order office supplies and keep inventory.
  • The candidate must perform general office duties.
  • The candidate will be expected to consult with clients after the sale to provide ongoing support.
  • The candidate will be responsible for responding to client inquiries and providing information.
  • The candidate must respond to written and oral inquiries.
  • The candidate must explain procedures, risks, and benefits to clients.
  • The candidate will be expected to assist in the creation of brochures, reports, newsletters, and other materials.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate.
  • The ideal candidate will have at least 5 years of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be capable of acting on their own initiative.
  • The candidate should have good judgemental skills.
  • The candidate must be able to multitask.
  • The candidate must be a quick learner.

Work setting

  • The candidate must work in both rural and urban areas.
  • The candidate must work in a construction company.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with Microsoft Office.

Additional information

Transportation/travel information

  • The candidate must have their own transportation.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be willing to work under pressure.

Benefits

  • Financial and Other benefits will be provided to the selected candidate.
  • Under Financial benefits, the selected candidate will receive Bonus.
  • In addition to the Financial benefits mentioned above, the selected candidate will receive Free parking and On-site amenities.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

  • References attesting experience
  • Letter of recommendation
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