Customer service agent

Foundever Teleservices Canada is located at Charlottetown, PE. The company is currently looking for applications for the role of Customer service agent. We are in search of a self-disciplined individual with outstanding interpersonal skills. The selected applicant will be required to join and take their responsibilities at the earliest. The open positions are for Permanent employment or Full time job. The candidate will also have the option of working remotely.

Employer Name: Foundever Teleservices Canada
Position: Customer service agent
No. of vacancies: 10
Salary: $16.00 hourly / 37.5 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Charlottetown, PE; Remote work available

Job Description

  • The candidate will be responsible for addressing customer complaints or concerns.
  • The candidate will be responsible for answering to inquiries and providing information to customers.
  • The candidate must explain the type and cost of services provided.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
  • The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
  • The candidate must be punctual.
  • The candidate must be flexible.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be able to multitask.
  • The candidate should be dependable.
  • The candidate must be a quick learner.

Work setting

  • The candidate should work from a remote location, the practice of employees doing their jobs from a location other than a central office operated by the employer.

Experience and specialization

Type of experience

  • The candidate must have experience working in a call centre.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.

Own tools/equipment

  • The candidate must have internet access.

Benefits

  • Health, Financial, Long term and Other benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
  • Under Financial Benefits, the selected candidate will receive Life insurance, which helps their loved ones manage the financial impact in the event of their death.
  • Under Long Term Benefits, the selected candidate will receive Long-term care insurance, which covers all or part of the costs for assisted living facilities and in-home care for individuals aged 65 or older or those with chronic conditions requiring constant supervision.
  • In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Wellness program.

How to Apply

If you are interested in applying, please utilize the provided options to submit your application.

Online

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