Customer Service agent
Air Canada is inviting all the candidates to show their interest in this post of customer service agent. They’re looking for candidates who can fulfil all the requirements of the post. Working at this post they’re required to perform shipment tracing and World Tracer transactions. Applicants are also required to prepare records and documents using multiple Cargo systems. Registration for this post has started and it will end soon.
Employer Name: Air Canada
Position: customer service agent
Salary: $20.27 per hour
Employment Type: Part-time
Location: Moncton, NB, Canada
Job Description
- Candidates working in this post are required to perform data entry in multiple Cargo systems.
- Applicants at this post are also required to deal with customer complaints regarding lost, mishandled, or delayed shipments working at this post.
- Applicants at this post are appointed to perform lost and found functions and cargo services working at this post.
- Candidates are also required to determine cargo rates and routings, shipping procedures, cargo check-in and delivery working at this post.Candidates for this post are appointed to work on a cloud-based CRM system to reply to customer interactions through telephone and email working at this post.
Job requirement
- Candidates applying for this post must have excellent computer skills, and knowledge of Microsoft products to be eligible for this post.
- Applicants must have excellent communication skills, able to work with peers and customers by building solid relationships to get preferred for this post.
- Candidates for this post must be customer service oriented, organized, and excellent at managing time to be eligible for this post.
- Candidates must be available for shift work and irregular work hours like early mornings, evenings, weekends, and statutory holidays to be considered as an asset for this post.
- Candidates must be Canadian citizens or have landed immigrant status and must possess a valid driver’s license to be eligible for this post.
Work setting
- Applicants must be able to lift heavy objects unaided and repetitively weighing up to 70 pounds to be preferred for this post.
- They must attain the willingness to work under various climatic conditions to be eligible for this post.
- Candidates must attain the capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times to be preferred for this post.
How to apply
Candidates will just need to click on the link which is mentioned below and open the application form. Fill out the application form with the details asked in it and submit it. All the Information shared in the application form must be genuine. In case of any kind of wrong information, the application may get rejected.