Customer service agent
AYN IMMIGRATION SERVICES LTD. based in Prince George, BC is inviting applications from suitable candidates for the position of Customer service agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work during the day shift. The candidate will also have the option of working remotely.
Employer Name: AYN IMMIGRATION SERVICES LTD.
Position: Customer service agent
No. of vacancies: 1
Salary: $18.00 to $24.00 hourly (to be negotiated) 40 hours per week
Employment type: Permanent employment, Full time
Location: Prince George, BC; Remote work available
Job Description
- The candidate must access and process information.
- The candidate will be expected to respond to customer complaints or concerns.
- The candidate will be expected to respond to customer inquiries and provide information.
- The candidate will be expected to set up billing for services.
- The candidate must make arrangements for refunds and credits.
- The candidate must explain the type and cost of services provided.
- The candidate will be required to issue receipts and other forms.
- The candidate will be expected to keep records and statistics.
- The candidate must order office supplies and keep inventory.
- The candidate must perform general office duties.
- The candidate will be responsible for receiving and logging complaints.
- The candidate will be expected to accept payments.
Job Requirements
- The candidate should be fluent in English language.
- The candidate should have minimum qualification of Secondary (high) school graduation certificate.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
- The candidate must be punctual.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate should have excellent oral and written communication skills.
- The candidate should be organised and flexible in nature.
- The candidate should be reliable.
- The candidate should be a good team player.
Work setting
- The candidate will be required to work in the tourism industry.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Database software, the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.
Additional information
Security and safety
- The candidate must be bondable.
Transportation/travel information
- The candidate must be willing to travel.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate should be willing to work under pressure.
Benefits
- The candidate will receive Paid time off (volunteering or personal days).
How to Apply
If you are interested in applying, apply through the given options.
By email
