Customer service agent

ARC Document Solutions based in Burnaby, BC is inviting applications from suitable candidates for the position of Customer service agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day and Morning.

Employer Name: ARC Document Solutions
Position: Customer service agent
No. of vacancies: 2
Salary: $18.00 to $24.00 hourly for 40 hours per week
Employment type: Permanent employment, Full time
Location: Burnaby, BC

Job Description

• The candidate will be expected to access and process data.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate will be expected to set up billing for services.
• The candidate must explain the type and cost of services provided.
• The candidate will be expected to carry out general office duties.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a programme lasting one to two years, or equivalent experience.
• The ideal candidate will have at least 2 to 3 years of experience in a related industry.
• The candidate must be punctual.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate should have excellent oral and written communication skills.
• The candidate must be well-organized.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate will be required to work in the private sector and in a retail/wholesale establishment/distribution centre.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Additional information

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate must finished the work with in the given time line.
• The candidate should be willing to work under pressure.

Benefits

• Health, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
• Under Long Term Benefits, the selected candidate will receive Life insurance and Registered Retirement Savings Plan (RRSP).
• In addition to the Health and Long-term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training and Paid time off (volunteering or personal days).

How to Apply

If you are interested in applying, apply through the given options.

Online

Apply now

Note

Please include the following while sending the application

• Cover letter