Customer onboarding specialist

Clio has announced the recruitment of candidates for the post of customer onboarding specialist. They’re looking for the most deserving and eligible candidates for this post. They’re required to conduct daily live strategy and training sessions, engaging attendees with internal tools such as Zoom video, CSAT and Salesforce. Eligible candidates can apply for this post now.

Employer Name: Clio
Position: Customer onboarding specialist
Salary: $52,700.00 to $72,900.00 per year
Employment Type: Full-time
Location: Vancouver, Calgary, Canada

Job Description

Candidates working in this post are required to manage multiple client cases at a time with strict observance of associated tasks and deadlines.
They’re also appointed at this post for owning customer account health with Clio’s suite of products, mitigating risk through proactive churn prevention working at this post.
Applicants for this post are also required to be confident, articulate, and sensitive to the needs of customers and internal partners.
They’re appointed at this post to contribute regularly to our customer-facing knowledge base working at this post.
Applicants for this post are required to partner with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities.

Job requirement

They must have a proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate.
They must have a proven track record in a dynamic startup environment along with a dedicated bachelor’s degree or equivalent experience to be eligible for this post.
Candidates for this post must have effortless communication skills, confidence and sensitivity to the needs of customers of all abilities to be eligible for this post.
Applicants must ensure comfort and confidence by facilitating ‘in person’ live sessions through Zoom to get considered for this post.
Applicants for this post must have experience with Salesforce or other SaaS tools along with dedicated experience working with API-driven applications.

Work setting

Applicants must ensure to have a healthy customer obsession and focus on delivering exceptional client experience to be eligible for this post.

How to apply

Candidates who are interested in this post are requested to click on the link shared below and fill out the application form. Information shared in the application form must be genuine and verified otherwise the registration may get cancelled. The best and most deserving candidates will be selected for further proceedings. Officials will shortlist and notify the selected candidates for further proceedings.

Apply now