Customer onboarding specialist
Clio is inviting all the candidates to show their interest in this post of customer onboarding specialist. They’re looking for candidates who can fulfil all the requirements of the post. Working at this post they’re required to work closely with Sales and Customer Enablement to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible. Registration for this post has started and it will end soon.
Employer Name: Clio
Position: Customer onboarding specialist
Salary: $52,700.00 to $72,900.00 per year
Employment Type: Full-time
Location: Vancouver, Canada
Job Description
- Candidates working in this post are appointed to manage multiple client cases at a time with strict observance of associated tasks and deadlines.
- Candidates for this post are also appointed to own customer account health with Clio’s suite of products, mitigating risk through proactive churn prevention.
- They’re also required to be confident, articulate, and sensitive to the needs of customers and internal partners.
- Applicants for this post are required to contribute regularly to our customer-facing knowledge base.
- They’re also required to partner with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities.
Job requirement
- Candidates must acquire a healthy customer obsession and focus on delivering exceptional client experience.
- They must have a proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate.
- Candidates for this post must have effortless communication skills, confident and sensitive to the needs of customers of all abilities.
- They must have dedicated experience with Salesforce or other SaaS tools along with prior experience of working with API-driven applications.
- Candidates for this post must have a proven track record in a dynamic startup environment along with a dedicated Bachelor’s degree to get preferred for this post.
Work setting
- Candidates for this post are also required to conduct daily live strategy and training sessions, engaging attendees with internal tools such as Zoom video, CSAT and Salesforce.
How to apply
Candidates will just need to click on the link which is mentioned below and open the application form. Fill out the application form with the details asked in it and submit it. Candidates will have to make sure that the information they’ve entered in the application form must be genuine. The best and most deserving candidates will be selected for further proceedings. Officials will shortlist and notify the selected candidates for further proceedings.