Customer Experience Manager
Air Canada is inviting all the candidates to show their interest in this post of customer experience manager. They’re looking for applicants who can fulfil all the requirements of the post. Working at this post they’re required to represent the brand and company vision for customer service excellence. Candidates are also required to understand the internal and external customers by anticipating needs and delivering on promises working at this post. Registration for this post has started and it will end soon.
Employer Name: Air Canada
Position: Customer Experience Manager
Salary: $66,789 per year
Employment Type: Full-time
Location: Canada
Also hiring: Construction technician – civil engineering
Hiring: Customer Experience Manager
Job Description
- Candidates who applied for this post are required to care for customers in difficult situations working at this post.
- Candidates are also accountable for building and nurturing trusting relationships.
- They’re required at this post to foster employee development by empowering, coaching, and supporting our team to be their very best at this post.
- Candidates who applied for this post are required to manage front-line unionized employees belonging to IBT working at this post.
- They’re also accountable for conducting daily Ramp audits to ensure compliance and operational efficiency working at this post.
Job requirement
- Candidates must possess at least a high school diploma and must have a minimum of two years of previous people management experience to be eligible for this post.
- They must have prior Managerial Courage to make difficult decisions to ensure operational integrity, safety, and on-time performance to be preferred for this post.
- Candidates must attain the ability to work flexible schedules and must have the ability to successfully obtain Airport-specific badging and seals to be preferred for this post.
- Applicants must have entrepreneurial & self-managed abilities to be eligible for this post.
- They must acquire a genuine passion for creating and leading a global top-ten Airline customer and employee experience.
- Applicants must attain the ability to develop trust and rapport while providing employees performance coaching to be eligible for this post.
Work setting
- They must have an entrepreneurial, energetic and tenacious attitude to be preferred for this post.
- Candidates must attain the ability to adapt to new technology and to share that knowledge to be eligible for this post.
How to apply
Applicants will just need to click on the link which is mentioned below and share all the details required to be eligible for this post. Click on the link, share the details asked in it, and submit it. Applicants will have to make sure to share genuine information in the application form.