Customer Care Advisor
The recruitment of customer care advisors has been released by Scotiabank; they’re inviting applicants to share their applications. They’re required to respond to complaints and walk customers through basic troubleshooting or set-up processes. Registration for this post has already started and it will end soon.
Employer Name: Scotiabank
Position: Customer care advisor
Salary: $39,000 to $43,000 per year
Employment Type: Full-time
Location: Ontario, Ottawa, Canada
Job Description
- Candidates who apply for this post are appointed to use the knowledge of our products and services to lead interactions with our Canadian Banking customers to offer them valuable advice.
- They’re also appointed to take Inbound phone calls from customers and branches to provide useful information and ensure customers are satisfied with the products and services working at this post.
- They’re accountable at this post to excel at identifying customer banking needs, providing customized solutions by using accessible resources, and navigating through multiple systems working at this post.
Job requirement
- Candidates must be passionate about customer service and have experience in customer-focused roles to be eligible for this post.
- Candidates must have a self-directed, performance-oriented approach that will allow them to resolve immediate customer enquiries to be eligible for this post.
- They must have a high school diploma and must be comfortable connecting with customers over the telephone to make the customer experience uniquely personal and champion the Scotiabank brand to be eligible for this post.
Benefits
- Candidates will have to work from day one of the new career and employee banking fee privileges.
- People will also have to pre-assign allotted personal days to help with personal and cultural commitments.
- Candidates will get an extensive suite of customizable benefits and opportunities for long-term savings working at this post.
- They also get access to thousands of internal learning courses at this post.
How to apply
Applicants who are interested in this post are requested to click on the link shared below and fill out the application form available. Applicants will have to make sure to share genuine information in the application form.