Contact centre supervisor

T.A.S. Communications based in Belleville, ON is inviting applications from suitable candidates for the position of Contact centre supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift, On Call, Flexible Hours, Early Morning and Morning.

Employer Name: T.A.S. Communications
Position: Contact centre supervisor
No. of vacancies: 1
Salary: $18.50 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Belleville, ON

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Hiring: Contact centre supervisor

Job Description

• The candidate will be expected to conduct performance evaluations.
• The candidate will be expected to perform the same duties as the workers who will be supervised.
• The candidate will be expected to recruit and hire employees.
• The candidate will be expected to plan, assign, and review work.
• The candidate will be responsible for developing work schedules and procedures, as well as coordinating activities with other work units or departments.
• The candidate will be responsible for identifying training needs and training employees on job duties and company policies.
• The candidate will be expected to solve work-related issues as well as prepare and submit progress and other reports.

Job Requirements

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to supervise 16 to 20 people.
• The candidate should be accurate.
• The candidate should be dependable.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate must be capable of acting on their own initiative.
• The candidate must be interpersonally aware.
• The candidate should have good judgemental skills.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate’s relocation expenses will not be covered by the employer.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate must finished the work with in the given time line.
• The candidate should be willing to work under pressure.

Benefits

• Health, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
• Under Long Term Benefits, the selected candidate will receive Group insurance benefits.
• In addition to the Health and Long-term benefits mentioned above, the selected candidate will receive Employer-paid learning/training and Wellness program.

How to Apply

If you are interested in applying, apply through the given options.

By email

cathy@tascommunications.com

Note

Please include the following while sending the application

• Cover letter