Communications operator
Toronto police service is inviting all the candidates to show their interest in this post of communications operator. They’re looking for candidates who can fulfil all the requirements of the post. Working at this post they’re required to answer 911 calls from citizens who will be involved in stressful and life-threatening situations. Registration for this post has started and it will end soon.
Employer Name: Toronto police service
Position: Communications operator
Salary: $74,140 to $97,405 per year
Employment Type: Full-time
Location: Toronto, Canada
Also hiring: Light duty cleaner
Hiring: Communications operator
Job Description
- Candidates working in this post are responsible for coordinating emergency response to situations requiring the combined presence of fire, ambulance, or emergency personnel from other Divisions or other Police Services.
- They are also appointed to provide instructions or directions to callers to be eligible for this post.
- Candidates are also appointed to assign calls for service to police or parking enforcement officers.
- Candidates are also appointed to consistently review events and adjust priorities based on incoming information.
- They’re also appointed to monitor police pursuits and gather information to assist the Supervisor and the police officers involved.
- Candidates are also appointed to operate Services databases to check for and relay requested information to field personnel.
- They’re also appointed to perform typical duties inherent to the position such as conducting follow-up calls to citizens, other police Units or related Agencies as required.
Job requirement
- Candidates must have a successful completion of grade 12 or an approved equivalent combination of education, training, and experience. Official transcripts and diplomas will be required to be eligible for this post.
- Candidates must have a minimum of two years of previous customer service experience in a fast-paced and multi-tasking environment.
- They must be available to work shifts, including days, nights, weekends, and holidays.
- Candidates must attain the ability to hear and readily relay information accurately with high attention to detail while operating various methods of communication equipment.
- Candidates must attain the ability to confidently make emergency decisions and act on these decisions under strict and definitive policies and procedures.
Work setting
- Candidates must have strong multitasking skills with the ability to prioritize tasks and deal with critical and time-sensitive calls for service.
How to apply
Candidates who are interested in this post are requested to click on the link shared below and fill out the application form. Candidates will have to make sure to share genuine information in the application form.