Client service clerk

Decathlon Canada Inc is located at 5781 rue Notre-Dame Est, Montréal, QC H1N 2C; 6. The company is actively seeking applicants for the role of Client service clerk. The applicant should be a self-motivated individual with excellent interpersonal skills. The selected candidate will be expected to join and start the work at the earliest. It will be a Permanent employment or Full time job. The candidate must work from 09:00 a.m. to 18:00 p.m. The candidate will also have the option of working remotely.

Employer Name: Decathlon Canada Inc
Position: Client service clerk
No. of vacancies: 1
Salary: $19.61 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: 5781 rue Notre-Dame Est, Montréal, QC H1N 2C; 6 Remote work available

Job Description

  • The candidate will be responsible for training staff.
  • The candidate must respond to both written and oral inquiries.
  • The candidate will be responsible for addressing customer complaints or concerns.
  • The candidate will be responsible for answering to inquiries and providing information to customers.
  • The candidate will be responsible for maintaining records and statistics.
  • The candidate must obtain and examine all relevant information in order to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services.
  • The candidate must answer to client inquiries and provide information.

Job Requirements

  • The candidate should be fluent in French language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.
  • The candidate will be responsible for supervising working groups.

Experience and specialization

Type of experience

  • The candidate must have experience working in a call centre.

Area of specialization

  • The candidate must be knowledgeable about project management and strategy.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.

Benefits

  • Health, Financial and Other benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits and Health care plan.
  • Under Financial Benefits, the selected candidate will receive Bonus, Group insurance benefits, Life insurance, Registered Retirement Savings Plan (RRSP) and Stocks/shares.
  • In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Other benefits and Paid time off (volunteering or personal days).

How to Apply

If you are interested in applying, apply through the given options.

Online

Apply now

Note

Please include the following while sending the application

  • Cover letter
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