Clerk, hotel front desk
Days Inn based in Saint John, NB is inviting applications from suitable candidates for the position of Clerk, hotel front desk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Part time leading to full time job. The shift timings include Evening, Night, Weekend, Shift, On Call and Early Morning.
Employer Name: Days Inn
Position: Clerk, hotel front desk
No. of vacancies: 2
Salary: $14.75 to $15.50 hourly (to be negotiated) / 30 to 40 hours per week
Employment type: Permanent employment, Part time leading to full time
Location: Saint John, NB
Job Description
- The candidate will be responsible for registering guests and assigning rooms.
- The candidate will be expected to process group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate will be expected to provide general information about local points of interest.
- The candidate will be expected to investigate and resolve complaints and claims.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must balance cash and complete balance sheets, cash reports, and related forms.
- The candidate will be expected to keep track of vacancies, reservations, and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
- The candidate will be expected to answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate must be able to handle wake-up calls.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a College, CEGEP, or other non-university certificate or diploma from a programme lasting 3 months to less than 1 year, or equivalent experience.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
Work setting
- The candidate must work in the Hospitality industry, such as a hotel, motel, or resort.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with a multi-line switchboard, a central reservation system (CRS), and a spreadsheet.
Benefits
- Health and Other benefits will be provided to the selected candidate.
- Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
- In addition to the Health benefits mentioned above, the selected candidate will receive Free parking.
How to Apply
If you are interested in applying, apply through the given options.
By email
