Clerk, hotel front desk
Shining Star Hospitality Inc based in Saint John, NB is inviting applications from suitable candidates for the position of Clerk, hotel front desk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Evening, Night, Weekend, Shift, On Call and Early Morning.
Employer Name: Shining Star Hospitality Inc
Position: Clerk, hotel front desk
No. of vacancies: 1
Salary: $13.50 to $14.00 hourly for 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Saint John, NB
Also hiring: Baker
Hiring: Clerk, hotel front desk
Job Description
- The candidate will be responsible for registering guests and assigning rooms.
- The candidate will be expected to process group arrivals and departures.
- The candidate will be responsible for accepting, cancelling, and changing room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate will be expected to provide general information about local points of interest.
- The candidate will be expected to investigate and resolve complaints and claims.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must balance cash and complete balance sheets, cash reports, and related forms.
- The candidate will be expected to keep track of vacancies, reservations, and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate will be required to perform clerical duties (i.e. faxing, filing, photocopying).
- The candidate will be expected to answer the phone and relay calls and messages.
- The candidate will be in charge of assisting clients/guests with special needs.
- The candidate must be able to handle wake-up calls.
- The candidate will be responsible for providing excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate or diploma from a college, CEGEP, or other non-university programme lasting 3 months to less than 1 year, or equivalent experience.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
Work Setting
- The candidate will be required to work in the hospitality industry, such as a hotel, motel, or resort.
Experience and Specialization
Computer and Technology Knowledge
- The candidate must be proficient in multi-line switchboard, central reservation system (CRS), and spreadsheet.
Benefits
- Health and Other benefits will be provided to the selected candidate.
- Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
- In addition to the Health benefits mentioned above, the selected candidate will receive free parking.
How to Apply
If you are interested in applying, apply through the given options.
By email