Clerk, front desk – hotel

Athabasca Motor Hotel 1972 Ltd. based in 510 Patricia Street, Jasper, AB T0E 1E0 is inviting applications from suitable candidates for the position of Clerk, front desk – hotel who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift, Overtime, On Call, Early Morning and Morning.

Employer Name: Athabasca Motor Hotel 1972 Ltd.
Position: Clerk, front desk – hotel
No. of vacancies: 2
Salary: $16.25 hourly for 44 hours per week
Employment type: Permanent employment, Full time
Location: 510 Patricia Street, Jasper, AB T0E 1E0

Job Description

The candidate will be responsible for registering guests and assigning rooms.
The candidate will be expected to process group arrivals and departures.
The candidate must accept, cancel, and change room reservations.
The candidate must provide information on hotel facilities and services.
The candidate will be expected to provide general information about local points of interest.
The candidate will be expected to investigate and resolve complaints and claims.
The candidate will be required to exchange foreign currency.
The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
The candidate must balance cash and complete balance sheets, cash reports, and related forms.
The candidate will be expected to keep track of vacancies, reservations, and room assignments.
The candidate must adhere to emergency and safety procedures.
The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
The candidate will be expected to answer the phone and relay calls and messages.
The candidate must assist clients/guests with special needs.
The candidate must be able to handle wake-up calls.
The candidate must provide excellent customer service.

Job Requirements

The candidate should be fluent in English language.
The candidate should have minimum qualification of Secondary (high) school graduation certificate.
Candidate having experience is an asset.
The candidate should be client focused.
The candidate should be dependable.
The candidate should have effective interpersonal skills.
The candidate should have excellent oral and written communication skills.
The candidate should be organised and flexible in nature.
The candidate should have good judgemental skills.
The candidate should be reliable.
The candidate should be a good team player.

Work setting

Accommodation will be provided for the candidate.
The candidate will be required to work in a hotel, motel, or resort.
The candidate must be willing to work in a rural area.

Experience and specialization

Computer and technology knowledge

The candidate must be familiar with a multi-line switchboard, word processing software, database software, the central reservation system (CRS), and the Internet.

Additional information

Work conditions and physical capabilities

The candidate should have an eye for details.
The candidate should be able to work in fast-paced busy environment.
The candidate must be willing to work in a standing position for extended periods of time.
The candidate should be willing to work under pressure.

Benefits

Health, Financial, Long term and Other benefits will be provided to the selected candidate.
Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
Under Financial benefits, the selected candidate will receive Bonus.
Under Long Term Benefits, the selected candidate will receive Group insurance benefits, Life insurance, Maternity and parental benefits and Other benefits.
In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive free parking, on-site amenities, and on-site housing options.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]