Clerk, customer service

We Check based in Regina, SK is inviting applications from suitable candidates for the position of Clerk, customer service who are self-motivated and have good interpersonal skills. We have been successfully providing customer relationship solutions to a diverse range of clients across the country since 1997. We have established strong working relationships with clients from virtually every industry, including major national retail and financial service companies, service-oriented national government departments and service agencies. On the front lines, we monitor, examine, and verify the customer’s experience with you. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Casual employment or Part time job. The selected candidate must be available to work during Flexible Hours and must also be capable of working remotely.

Employer Name: We Check
Position: Clerk, customer service
No. of vacancies: 5
Salary: $15.00 hourly for 5 to 10 hours per week
Employment type: Casual employment, Part time
Location: Regina, SK – Remote work available

Job Requirements

  • The candidate should be fluent in English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate should have a minimum 1 to less than 7 months of working experience in similar industry.
  • The candidate should be organised and flexible in nature.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate should be punctual.
  • The candidate should be accountable.
  • The candidate should be reliable.
  • The candidate should be confident.
  • The candidate should give importance to values and ethics.
  • The candidate must have excellent written and verbal communication skills.
  • The candidate should have excellent time management skills and the ability to prioritize work.
  • The candidate should have strong organizational skills with the ability to multi-task.
  • The candidate should be bondable and easily communicate
  • The candidate should have a thorough Criminal record check.
  • The candidate should have good analytical and problem solving skills.
  • The candidate should have excellent customer service skills.
  • The candidate must be capable of acting on their own initiative.
  • The candidate will be required to maintain a positive, empathetic, and professional attitude toward customers at all times.
  • The candidate would be responsible for responding to customer inquiries as soon as possible.
  • The candidate would be in charge of communicating with customers via various channels.
  • Customer complaints must be acknowledged and resolved by the candidate.
  • The candidate would be in charge of completing orders, forms, applications, and requests.
  • The candidate would be in charge of documenting customer interactions, transactions, comments, and complaints.
  • The candidate would be in charge of communicating with and coordinating with coworkers as needed.
  • The candidate would be in charge of providing feedback on the effectiveness of the customer service process.
  • The candidate would be in charge of managing a large number of incoming phone calls.
  • The candidate would be in charge of identifying and assessing the needs of customers in order to achieve customer satisfaction.
  • The candidate would be in charge of developing long-term relationships and trust with customer accounts through open and interactive communication.
  • The candidate would be in charge of providing accurate, valid, and complete information by employing the appropriate methods or tools.
  • The candidate would be in charge of handling customer complaints, providing appropriate solutions and alternatives within time constraints, and following up to ensure resolution.
  • The candidate must adhere to communication procedures, guidelines, and policies.
  • The candidate will be expected to go above and beyond to engage customers.
  • The candidate would be responsible for maintaining a courteous and calm manner at all times to de-escalate stressful situations.
  • The candidate would be in charge of attracting potential customers by answering product and service inquiries and recommending further items and services.
  • The ideal candidate will be professional, patient, and have a “people-first” attitude.
  • The candidate will be expected to improve quality results by evaluating processes and making recommendations for changes.
  • The candidate should have good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem
  • The candidate will be required to provide quality customer services and maintain high standard of professionalism.
  • The candidate will be required to keep up to date on job knowledge by taking advantage of educational opportunities.
  • The candidate will be expected to resolve billing issues and identify the source of the problem to ensure that it does not occur again in the future.
  • The candidate should be Customer-oriented and friendly.
  • The candidate should be energetic with a positive attitude
  • The candidate should have excellent eye-hand coordination.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure
  • The candidate should be willing to work for long hours in sitting positions.
  • The candidate must finished the work with in the given time line.
  • The candidate should be required to perform repetitive tasks on frequent basis.
  • The candidate should ready to work overtime if needed.
  • The candidate should have thorough knowledge and use of all relevant computer software and the ability to help organize data and information retrieval systems.
  • The candidate should be proficient in Microsoft Word, Windows, Excel, Office, PowerPoint, Publisher and Outlook.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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