Call centre supervisor

The Distillery Restaurants Corporation based in 9 Trinity Street, Toronto, ON M5A 3C4 is inviting applications from suitable candidates for the position of Call centre supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night and Weekend.

Employer Name: The Distillery Restaurants Corporation
Position: Call centre supervisor
No. of vacancies: 1
Salary: $60,000 annually / 40 hours per week
Employment type: Permanent employment, Full time
Location: 9 Trinity Street, Toronto, ON M5A 3C4

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Hiring: Call centre supervisor

Job Description

  • The candidate will be expected to perform the same duties as the workers who will be supervised.
  • The candidate will be expected to plan, assign, and review work.
  • The candidate will be responsible for ensuring the smooth operation of computer systems, equipment, and machinery, as well as organising maintenance and repair work.
  • The candidate will be responsible for developing work schedules and procedures, as well as coordinating activities with other work units or departments.
  • The candidate will be responsible for identifying training needs and training employees on job duties and company policies.
  • The candidate will be expected to order materials and supplies.
  • The candidate will be expected to solve work-related issues as well as prepare and submit progress and other reports.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a College/CEGEP diploma or equivalent experience.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.
  • The candidate should be accurate.
  • The candidate should be client focused.
  • The candidate should be dependable.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate must be capable of acting on their own initiative.
  • The candidate must be interpersonally aware.
  • The candidate should have good judgemental skills.
  • The candidate must be well-organized.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate will be expected to manage a large workload.
  • The candidate must finished the work with in the given time line.

Benefits

  • Financial and Long term benefits will be provided to the selected candidate.
  • Under Financial benefits, the selected candidate will receive Bonus.
  • Under Long Term Benefits, the selected candidate will receive Group insurance benefits and Other benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

resume.thedrc@gmail.com

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