Call Centre Representative
WestJet has declared a notification in which they’re inviting candidates for the post of Call Centre Representative. It’s essential that candidates grasp their tasks and responsibilities, and providing forth their best is mandatory. They are responsible for creating a remarkable experience for our guests through one-on-one telephone contact to arrange air travel on WestJet flights, and provide information for guests with varying needs.
Employer Name: WestJet
Position: Call Centre Representative
Salary: $19.78 hourly
Employment Type: Full time
Location: Calgary, AB (YYC)
Also hiring: Delivery driver
Hiring: Call Centre Representative
Job description
- Candidates will book air travel for internal and external guests, answer questions and provide general information about travel with WestJet;
- They will provide pre and post booking support, such as changing and cancelling reservations, using the our reservation system;
- They will effectively research and make decisions based on the information you have available to you, while balancing the needs of the guest with the needs of the business;
Job requirement
- Candidates must be able to communicate with an advanced level of written and spoken English fluently.
- They must demonstrated strong computer skills including a minimum typing speed of 40 words per minute.
- They need to be flexible with your schedule.
- They must be smart, independent, self-motivated, empathetic, solutions focused, and passionate about supporting our guests.
Work setting
- Candidates must be fluent in English and French or Spanish (verbally and written).
- They must have a combination of two years’ experience in a customer service and/or sales related environment.
Benefits
- Candidates will obtain a fun and friendly culture, collaborating with colleagues to achieve success.
- You and your family will acquire travel privileges, effective from your start date.
- Flexible Savings and Benefit programs will be accessible to meet your specific needs.
How to apply
We extend a sincere request to all suitable and interested candidates for the Call Centre Representative position to promptly click on the link below and initiate their registration, ensuring the provision of relevant information. The registration process has begun right now and will soon end.