Billing & Collections Representative

City of Brantford has released a notification in which they’re inviting candidates for the post of Billing & Collections Representative. It is necessary for the candidates to comprehend the duties and responsibilities and give their best effort. They will answer telephone calls from customers, assessing their requirements documenting accurate information using a high level of communication and problem solving skills.

Employer Name: City of Brantford
Position: Billing & Collections Representative
No. of vacancies: 1
Salary: $31.87 to $35.41 per hour  
Employment Type: Contract Full Time
Location: Brantford Ontario,

Job description

  • Candidates are responsible for setting up accounts, orchestrating the proper and safe installation and removal of services, assisting in billing and collection of water accounts including disconnection of water services. 
  • They will also provide assistance in the Advanced Meter Infrastructure Technology Implementation project program. 

Job requirement

  • Candidates must successfully complete Grade 12 or equivalent plus a one-year community college certificate in Business Administration or equivalent.
  • They must have Two (2) to three (3) years’ experience in customer service answering calls in a call centre environment with a utility company including hydro, gas or cable.
  • They must have two (2) to three (3) years’ experience in billing and collection for a utility company including hydro gas or cable is required.

Work setting

  • Candidates must have excellent customer service and communication skills are required.
  • They must have the ability to perform multiple tasks and remain organized while dealing with customers.
  • They must have the knowledge of Excel and Word.


  • Candidates will get medical benefits.
  • They will obtain accommodation if needed.

How to apply

The link provided below should be clicked by every eligible and interested candidate for the Billing & Collections Representative position to promptly register themselves. Please ensure accurate information is included during the registration process. The registration process, which commenced already, will conclude shortly.

Apply now

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