Bilingual Customer Account Specialist
Rogers has released a notification in which they’re inviting candidates for the post of Bilingual customer account specialist. In this post, candidates will have to provide pleasant, professional, and knowledgeable customer service. They’re also appointed to educate customers on the benefits of being a Shaw customer. Registration for this post has already started and it will end soon.
Employer Name: Rogers
Position: Bilingual Customer Account Specialist
No. of vacancies: 1
Salary: $40,524 per year
Employment Type: Full-time
Location: Mississauga, Canada
Also hiring: Child caregiver – private home
Hiring: Bilingual Customer Account Specialist
Job Description
- Candidates will have to determine customer needs and promote the best-suited products and services.
- Candidates will also have to handle all types of calls from start to end with care, compassion, and empathy.
- They’re appointed to understand the competitive environment and stay up to date on the latest competitor activity.
- Candidates will also have to meet and exceed departmental and individual performance targets.
Job requirement
- Candidates must have good knowledge in both French and English languages, and attain good communication skills both written and verbal.
- Candidates must attains a commitment to customer service excellence
- They must obtain excellent listening skills, patience, and the ability to diplomatically overcome the objection.
- Candidates must have the ability to communicate with clarity, empathy, enthusiasm, and professionalism.
- Candidates must have excellent negotiation and problem-solving skills.
Work setting
- Candidate must be able to work from home if needed requiring an internet connection.
Benefits
- This position offers a competitive salary and performance-based bonus and promotions.
- Candidates must attain competitive & flexible health and dental benefits.
- Candidates will get paid time off for volunteering.
- They’ll also get proper growth and development opportunities.
How to apply
We have shared a dedicated link below through which you apply for this post. You just need to click on the link and let the application form open on your screen. Candidates will have to make sure to share genuine details in the application form.