Assistant Superintendent

Canadian National Railway based in Oakville, ONTARIO, Canada is inviting applications from suitable applicants for the position of Assistant Superintendent who are self-motivated and have good interpersonal skills.CN is a global transportation innovator and trade enabler. Every year, CN transports more than 300 million tonnes of natural resources, manufactured products, and finished goods throughout North America, which is critical to the economy, customers, and communities it serves. CN offers opportunities for skilled tradespeople who want to keep learning and growing their careers in a team-oriented, safety-focused environment.

Working on cutting-edge equipment and train cars that transport freight from coast to coast, you’ll be proud to know you’re a part of what keeps the economy running. You’ll also be able to advance your skills with paid training. The careers we offer at CN are meaningful because the work we do is important. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Seasonal employment or Full time job.

Employer Name: Canadian National Railway
Position: Assistant Superintendent
No. of vacancies: 4
Salary: $44 per hour
Employment type: Seasonal employment, Full time
Location: Oakville, ONTARIO, Canada

Job Summary

  • The Assistant Superintendent is a mid-level management position in charge of overseeing front-line supervisors (FLS) (FLS – Trainmasters and Assistant Trainmasters), as well as unionised conductors and locomotive engineers, in order to meet CN’s service commitments for the territory or terminal.
  • The primary responsibility of the incumbent is to supervise the FLS in achieving the organization’s targets, rules and regulation compliance, acting as a point of escalation, interceding with other departments, coaching and developing FLS to take on increased responsibility, and supervising the management of unionised employees.
  • The role is critical in ensuring that the FLS has the support structure in place to produce on-time train performance and, as a result, CN’s commitment to customers in a 24/7 work environment.

Job Description

Safety Orientation, Understanding, Compliance and Enforcement – 30%

  • The candidate will be responsible for coaching and training both management and unionised employees on safe and productive workplace procedures.
  • The candidate will be expected to improve safety results and build safety compliance through regular safety observations, provide feedback (both positive and constructive) to subordinates, and take action on non-compliant behaviour.
  • The candidate will be required to audit and validate front-line supervisors’ safety discussions with unionised employees.
  • Before moving onto the spare board, the candidate must validate and qualify conductor trainees.
  • The candidate will be expected to respond to crossing incidents, accidents, or sites of injury in order to support employee response, as well as work with police and manage the site until the track and service are restored.
  • The candidate will be responsible for the completion of accident and injury investigations.
  • The candidate will be responsible for responding to and coordinating a dangerous goods incident or leak in a yard, liaising with the Dangerous Goods Officer, and ensuring employee and public safety.
  • The candidate will be expected to train, audit, and implement Standard Operating Procedures.
  • The candidate will be expected to ensure the safe operation of the company as measured by accidents, incidents, and employee injuries.
  • The candidate must meet weekly and monthly safety observation expectations and objectives in accordance with the safety management plan.
  • The candidate will be expected to co-chair and participate in Health and Safety Committee meetings on a regular basis.
  • The candidate will be required to interact with local communities, including giving presentations.

Problem Solving and Decision Making – 20%

  • The candidate will be expected to maintain teamwork and order among staff, contractors, and internal clients by responding to issues as they arise with a sense of urgency.
  • The candidate must ensure that decisions are made with a larger perspective in mind – consider the territory as a whole, not just the terminal.
  • The candidate must use operational data in CN systems to identify opportunities to improve asset utilisation and service reliability, act for territory, and make recommendations with CN’s network implications.
  • The candidate will be expected to manage crew utilisation, track deadheads, recrews, and unproductive labour costs, and improve operations and cost control.
  • The candidate will be responsible for developing recovery plans for service exceptions in collaboration with the Rail Traffic Control (RTC) centre.
  • The candidate will be expected to manage, monitor, and improve Initial Terminal Delay and Final Terminal Delay, as well as oversee and support front-line supervisors in accurate and timely reporting of delays and identifying ways to reduce delays.

Planning and Organizing Workload – 15%

  • The candidate will be expected to assist FLS in collaborating with rail traffic control to manage train line-ups and train meets, as well as predict estimated arrival times and train crew requirements.
  • The candidate will be expected to assist FLS in managing crew productivity against switching standards and to recommend improvements as needed.
  • The candidate will be expected to keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan.
  • The candidate must determine the best way to move traffic in the face of competing demands.
  • The candidate will be responsible for overseeing cost control and asset utilisation in the territory, as well as ensuring terminals comply with CN’s standards and expectations.
  • The candidate will be expected to oversee the customer service plan and make adjustments as needed.
  • The candidate will be expected to build network relationships in order to support territory and region strategic initiatives and opportunities.

General Leadership and Supervision of both FLS and Union Workforce – 20%

  • The candidate will be expected to communicate company goals and policies to both the front-line supervisory team and unionised employees in order to create a clear understanding of direction and expectations.
  • The candidate will be responsible for overseeing the investigation process in accordance with the collective agreement, as well as ensuring that timelines are met and actions are completed.
  • The candidate must collaborate with Occupational Health Services in order to return employees to work.
  • The candidate must develop and sustain appropriate employee behaviours through feedback, recognition, reinforcement, and coaching.
  • The candidate must participate in the interview process and facilitate the training schedule.
  • The candidate will be expected to manage the FLS’s time off requests, leave of absences, and attendance.

Performance Management, Training and Onboarding – 15%

  • The candidate will be expected to lead Trainmasters by evaluating employee performance and reviewing performance expectations, actual performance, and overall performance ratings.
  • The candidate will be expected to collaborate with FLS to develop comprehensive development goals and to support technical and leadership development while providing opportunities for advancement.
  • The candidate must conduct and validate onboarding conversations to ensure employees are following proper work practises and have the knowledge, tools, and understanding to perform their job safely and efficiently.
  • The candidate must identify and coach performance deficiencies, as well as take action to develop required behaviours.
  • The candidate must share best practises, information, operational concerns, and company information to create transparency and a clear understanding of the company’s direction and expectations.

Job Requirements

  • The candidate should be fluent in English or French language.
  • The candidate must have a High School Diploma or a Bachelor’s Degree in Business or Logistics, or be a qualified conductor or locomotive engineer.
  • The ideal candidate will have previous Trainmaster work experience.
  • The candidate should have industrial work experience that demonstrates responsibility and complexity progression in a safe environment.
  • The ideal candidate will have prior experience working with heavy machinery.
  • The ideal candidate will have at least four years of supervisory experience with both management and unionised employees.
  • The candidate should have valid driver’s licence
  • The candidate should have excellent time management skills and the ability to prioritize work.
  • The candidate should have strong organizational skills with the ability to multi-task.
  • The candidate should be organized and flexible in nature.
  • The candidate should give importance to values and ethics.
  • The candidate should have excellent oral and written communication.
  • The candidate should be punctual.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate must be able to take the initiative and solve problems quickly and efficiently.
  • The candidate should be accountable.
  • The candidate should be reliable.
  • The candidate should have excellent customer service skills.
  • The candidate should have a thorough Criminal record check.
  • The candidate should be bondable and easily communicate
  • The candidate should be energetic with a positive attitude


  • The candidate will be expected to develop and empower themselves and others in order to ensure the success of CN through continuous feedback and coaching.
  • The candidate must demonstrate initiative and empower others to raise our collective game.
  • To succeed, the candidate must make well-informed and timely decisions.
  • The candidate will be expected to track metrics in order to fulfil ambitious goals and to hold themselves accountable for meeting performance goals.
  • The candidate will be expected to inspire others through impactful communications, both orally and in writing, and to adapt well to its audience.
  • The candidate must address risks in a timely manner in order to eliminate them.
  • The candidate will be expected to collaborate with key internal stakeholders in order to increase productivity.
  • The candidate must continuously demonstrate a customer-centric attitude in order to improve the customer’s journey.
  • The candidate should be knowledgeable about time management and project management.

Technical Skills/Knowledge

  • The candidate should be familiar with other operational functions (engineering, mechanical, operations centre)
  • The candidate should have general Microsoft and computer skills, particularly with Excel, Word, SRS, SAP, PAP, and applications such as RTBI, DataCity, and SmartYard.
  • The candidate should have a thorough understanding of safe rail operating procedures.

Work Conditions and Physical Capabilities

  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate should have an eye for details.
  • The candidate must be available to work irregular hours (including nights, weekends, holidays)
  • The candidate must be willing to work in both an office environment and outside in a variety of weather and environmental conditions.
  • The candidate must be willing to travel on short notice for company business, which may include responding to an unexpected emergency or urgent situation.

How to Apply

If you are interested in applying, apply through the given options.


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