Assistant Manager, Customer Operations

Gap Inc has issued a notice, inviting candidates for the position of Assistant Manager, Customer Operations. Understanding the tasks and responsibilities is crucial for the candidates, as is putting forth their best effort. They will establish the store team’s tone and contribute to bringing our brand to life for both customers and employees. Their role involves aiding the implementation of the store strategy to attain performance objectives and boost profitable sales growth across all aspects of the store, encompassing customer and product operations, merchandising, and talent development. They will instruct and coach others in order to foster a high-performing team that meets or surpasses its goals.

Employer Name: Gap Inc
Position: Assistant Manager, Customer Operations
Salary: $50,400 yearly
Employment Type: Full time
Location: 2525 36th Street NE, Calgary, AB, CA T1Y 5T4

Job description

  • Candidates will be responsible for recruiting, hiring, and developing individuals to foster a culture of high performance and engagement. 
  • They will assist in executing strategies and processes with a customer-centric mindset to deliver results, boost store sales, and optimize efficiencies and productivity. 
  • Additionally, they will grasp the brand representation and gain insight into the competitive and retail landscape.

Job requirement

  • Candidates are expected to deliver clear and direct communication of expectations and provide feedback, all while actively listening to promote personal and business results. 
  • They must demonstrate a proven ability to effectively manage multiple tasks in a competing demands environment by organizing and utilizing time management and prioritization skills. 
  • Furthermore, they should excel at driving metrics to achieve results that meet or exceed business goals and be prepared to travel as needed.

Work setting

  • Candidates should exhibit the ability to encourage community involvement and adapt team priorities to address customer and business partner needs. 
  • Additionally, they must be equipped to provide front-line supervision to an operational, service, or administrative team.

Benefits

  • Eligible candidates will receive competitive Paid Time Off plans, and they will also enjoy medical, dental, vision, and life insurance benefits. 
  • Access to 24/7 virtual healthcare services is included in their benefits package, along with Maternity/Parental Top-Up.

How to apply

To apply for the Assistant Manager, Customer Operations position, eligible candidates must accurately input their information during registration. Applying through the provided link is mandatory, as failure to provide accurate information will result in registration cancellation.

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